QUESTIONS ABOUT OUR CREATIVE RIGHTS POLICY? CONTACT US
Creative Rights & Product Policy
Silky Road takes your creative rights very seriously. We have a “zero tolerance” policy for any kind of theft of intellectual property including but not limited to trademarks, patents, copyrights and existing creative works. If at any point a merchant has is suspected of offering merchandise or products containing intellectual property that they do not own or have written permission to reproduce and/or sell, the store will be suspended immediately. Unless the merchant can provide proof they they are the creator of the work or have permission to reproduce and/or sell the work, the closure will remain permanent.
It is the responsibility of each merchant to self-police by ensuring that they have proper intellectual rights to sell any product listed in his or her store. With that in mind when licensing trademarks or artwork from third parties, please perform your own due diligence to ensure that the third party is in fact has the proper rights to offer you those licenses. Even if a merchant believed they were licensing from a reputable third party but it is later suspected that the license is not authentic, the store will be immediately suspended. If you have any doubt about your right to sell the item, do not list the item for sale.
To protect the entrepreneurs and creatives in our community, our response to creative rights infringement incidents is typically very quick. If Silky Road receives a complaint that a store owner is has listed items that are infringing on intellectual property rights, we will immediately disable the store until the store owner can provide sufficient documentation that they have the rights to sell the items in question. As stated previously, if the store owner is unable to provide proof that they have the proper rights and permission to sell the exact items in question, the store will be permanently and immediately disabled.
If you have any questions, email us at firstname.lastname@example.org